Zen Eyes Solutions
Welcome to Zen Eyes Solutions. We provide an array of services to meet your computer needs, including hardware and software
support, consulting, training, audio, and more. Please click on the menu at the top for more details on each provided
service and click on the banner to get back to this home section.
7-25-2013 – We are trying another new look. This site looks best in a current browser, such as
Firefox, Chrome, Safari, or Internet Explorer 10. Internet Explorer users should be using at least version 8 for
an acceptable viewing experience.
Zen Eyes Solutions owner,
, saw a need to provide customers not only with better computer support, but also better
customer service. This can be best achieved by making sure the customer is educated on the computer they presently have, as well as
future purchasing decisions. Enabling the customer to be self-sufficient is the ultimate goal.
Making computers work for people™
This statement conveys our message in a couple ways. In one respect, we help get your computer working again. More importantly,
you shouldn't have to feel like you are working for your computer to get things done; your computer should be working for you.
Base rate is $50 per hour, with a one hour minimum
for all on-site locations. All time after that is in 30-minute increments.
Remote support is also $50 per hour, but charged in 15-minute increments. 15-minute minimum
Virus and malware clean-up falls under the base rate of $50 per hour. The actual charged time for completion is
contingent upon whether this is done on-site or if the PC/laptop is taken with us. While on-site, we have no choice
but to run the scans and wait. This is charged time. However, if we can take the computer with us, we can run
scans while doing other things. A 3-hour scan (it can happen) would't be charged for 3 hours worth of time,
because we would be able to do other things while it runs.
advice already, and you didn't even have to contact us.
- Firefox – Our preferred way to browse the web! (Mac/Windows/Linux)
- Chrome – Another preferred way to browse the web. (Mac/Windows/Linux)
- VLC Player – An excellent video player. (Mac/Windows/Linux)
- Open Office – A free office suite. (Mac/Windows/Linux)
- Avast Anti-Virus –
A free anti-virus program for home use. (Windows/Mac) *** We don't recommend any anti-virus for Mac at this time!
- Flip4Mac –
Allows Windows Media audio and video files to play "natively" in Quicktime. (Mac only)
All of the above items are free
. Free advice. Free software. We have you covered!
Here is where we can assist you with things, such as:
New Computer Purchases
Need some help buying a computer? We are more than happy to go over this with you. We will go over things,
such as what you want to do, how much you want to spend, etc. We are pro Apple computers (Macs).
They tend to have less problems than their Windows PC counterparts. Many IT guys will argue this, but then,
many IT guys will be more than happy to point you to a computer where you will continually need their assistance.
We are recommending a computer that will, more often than not, just work for you. Nonetheless, we will assist you with
buying the computer of your choice. Rate is $50 per hour if you want us to accompany you to buy the computer.
Advice via email is free.
Hard Drive Rescue
We have the limited ability to rescue data from your failing hard drive. Assuming there's no physical damage to the
drive, we can get those files you need off and put onto a DVD for you. Base rate of $50 per hour applies if done on-site.
Taking the computer with us will result in discounted pricing.
We don't do regular hardware repairs. We may be able to point you to the appropriate service who can. However, we can assist with
minor hardware requests, such as hard drive installs and RAM installs.
We offer you the service of transferring old cassette tapes into CDs or MP3 format.
- Conversion of tapes is a flat rate of $25. This includes burning to one CD.
- Additional burn CDs are $2/disc. If you provide the discs, it's $1/disc for each burn.
- For separate tracks to be created for your disc (or just separate MP3 files for each item on your tape), it's an additional $25.
No longer will you have to worry about old tapes warping or just plain breaking. Once this process is done,
you will have your audio saved in a digital format that can be preserved on disc, on computers, tablets/phones,
email, etc. Save those recordings today!
We also offer voice-over work for reasonable rates. Inquire today!
We offer tutoring on computers for people who want to learn more.
Base rate for tutoring is $25 per hour per person (for up to two people). If there are three or more people in the session,
the price drops to $20 per hour per person.
“It's not often that a business truly fulfills its mission statement, but Zen Eyes Solutions does that and beyond!
The owner, Ed Isen, is the consummate professional. He's got the tools and personality to provide excellent
computer and customer support. My old computers were beyond saving and Ed helped me shop for a new one and tutored
me so that I would be self sufficient. I know he's there for support in the future as well. Working with him was a
pleasure. And... oh... Did I mention that his fees are very reasonable??!!!”
– Diane L.
“I highly recommend Ed for all your computer needs. He fixed two of my laptops, personal and business. He was fast,
courteous, extremely knowledgeable and very fair with his fees. He repaired them both and got me back working
in no time. As a business owner Ed was great to work with.”
– Brad Orenstein (The Gourmet Vendor Inc)
Nothing to see here... or is there?