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Zen Eyes Solutions

Welcome to Zen Eyes Solutions. We provide an array of services to meet your computer needs, including software support, consulting, training, audio, limited hardware support, and more. Please click on the menu at the top for more details on each provided service and click on the banner to get back to this home section.

11-4-2014 – Had to switch hosting companies. Went from zymic to 0zed. We'll see how this does.

7-12-2014 – Doing a slight revamp to the UI. Outset borders have been removed. Rounded edges are a little less round. Menu/section colors are a bit more subtle. Section switching is now a bit speedier.

3-13-2014 – Hope everyone is having a good 2014 so far. Just doing a bit of maintenance.

7-25-2013 – We are trying another new look. This site looks best in a current browser, such as Firefox, Chrome, Safari, or Internet Explorer 10. Internet Explorer users should be using at least version 8 for an acceptable viewing experience.

About

Zen Eyes Solutions owner, Edward Isen, saw a need to provide customers not only with better computer support, but also better customer service. This can be best achieved by making sure the customer is educated on the computer they presently have, as well as future purchasing decisions. Enabling the customer to be self-sufficient is the ultimate goal.

Making computers work for people™
This statement conveys our message in a couple ways. In one respect, we help get your computer working again. More importantly, you shouldn't have to feel like you are working for your computer to get things done; your computer should be working for you.
EIEIO!

Software Solutions

Base rate is $50 per hour, with a one hour minimum for all on-site locations. All time after that is in 30-minute increments.
Remote support is also $50 per hour, but charged in 15-minute increments. 15-minute minimum.

Malware Removal
Virus clean-up falls under the base rate of $50 per hour. The actual charged time for completion is contingent upon whether this is done on-site or if the PC/laptop is taken with us. While on-site, we have no choice but to run the scans and wait. This is charged time. However, if we can take the computer with us, we can run scans while doing other things. A 3-hour scan wouldn't be charged for 3 hours worth of time, because we would be able to do other things while it runs.

Software Suggestions
Free advice already, and you didn't even have to contact us.
All of the above items are free. Free advice. Free software. We have you covered!

Hardware Solutions

Here is where we can assist you with things, such as:

New Computer Purchases
Need some help buying a computer? We are more than happy to go over this with you. We will go over things, such as what you want to do, how much you want to spend, etc. We are pro Apple computers (Macs). They tend to have less problems than their Windows PC counterparts. Many IT guys will argue this, but then, many IT guys will be more than happy to point you to a computer where you will continually need their assistance. We are recommending a computer that will, more often than not, just work for you. Nonetheless, we will assist you with buying the computer of your choice. Rate is $50 per hour if you want us to accompany you to buy the computer. Advice via email is free.

Hard Drive Rescue
We have the limited ability to rescue data from your failing hard drive. Assuming there's no physical damage to the drive, we can get those files you need off and put onto a DVD for you. Base rate of $50 per hour applies if done on-site. Taking the computer with us will result in discounted pricing.

Hardware Repairs
We don't do regular hardware repairs. We may be able to point you to the appropriate service who can. However, we can assist with minor hardware requests, such as hard drive installs and RAM installs.

Audio Solutions

We offer you the service of transferring old cassette tapes into CDs or MP3 format.
No longer will you have to worry about old tapes warping or just plain breaking. Once this process is done, you will have your audio saved in a digital format that can be preserved on disc, on computers, tablets/phones, email, etc. Save those recordings today!

We also offer voice-over work for reasonable rates. Inquire today!
Scotch!

Learning Solutions

We offer tutoring on computers for people who want to learn more. Base rate for tutoring is $25 per hour per person (for up to two people). If there are three or more people in the session, the price drops to $20 per hour per person.
Frustration!

Testimonials

It's not often that a business truly fulfills its mission statement, but Zen Eyes Solutions does that and beyond! The owner, Ed Isen, is the consummate professional. He's got the tools and personality to provide excellent computer and customer support. My old computers were beyond saving and Ed helped me shop for a new one and tutored me so that I would be self sufficient. I know he's there for support in the future as well. Working with him was a pleasure. And... oh... Did I mention that his fees are very reasonable??!!! – Diane L.

I highly recommend Ed for all your computer needs. He fixed two of my laptops, personal and business. He was fast, courteous, extremely knowledgeable and very fair with his fees. He repaired them both and got me back working in no time. As a business owner Ed was great to work with. – Brad Orenstein (The Gourmet Vendor Inc)

SECRET

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